Marketing

Operations Intern

Gurugram, Haryana
Work Type: Internship

About Exly:

Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from India's top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni. 

We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in today's digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently.

Website: www.exlyapp.com


Requirements:

Client Interaction & Support

  • Assist team members in maintaining effective communication with clients, ensuring prompt responses and issue resolution.

  • Support client onboarding processes and address basic queries under supervision.

🔹 Automation & Workflow Assistance

  • Learn and assist in setting up Email and WhatsApp automation for efficient communication.

  • Monitor automation workflows and report inefficiencies or areas for improvement.

  • Work with the team to integrate automation tools into daily operations.

🔹 Webinar Assistance & Backend Operations

  • Support webinar execution by handling backend operations, including audience engagement and technical assistance.

  • Coordinate with the team to ensure smooth webinar management.

  • Assist in tracking webinar performance and engagement metrics.

🔹 Data Entry & Management

  • Maintain organized records of webinars, client interactions, and automation processes.

  • Assist in preparing reports and sharing insights with the team.

  • Ensure accuracy and consistency in data management.


Benefits:

We are using technology to solve some of modernity's most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you!

  • Work from Office

  • Collaborative culture

  • Vibrant and entrepreneurial work culture

  • Healthcare insurance

  • Career Growth opportunities


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