About Exly:
Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from India's top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni.
We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in today's digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently.
Website: www.exlyapp.com
Requirements:
Client Interaction & Support
Assist team members in maintaining effective communication with clients, ensuring prompt responses and issue resolution.
Support client onboarding processes and address basic queries under supervision.
🔹 Automation & Workflow Assistance
Learn and assist in setting up Email and WhatsApp automation for efficient communication.
Monitor automation workflows and report inefficiencies or areas for improvement.
Work with the team to integrate automation tools into daily operations.
🔹 Webinar Assistance & Backend Operations
Support webinar execution by handling backend operations, including audience engagement and technical assistance.
Coordinate with the team to ensure smooth webinar management.
Assist in tracking webinar performance and engagement metrics.
🔹 Data Entry & Management
Maintain organized records of webinars, client interactions, and automation processes.
Assist in preparing reports and sharing insights with the team.
Ensure accuracy and consistency in data management.
Benefits:
We are using technology to solve some of modernity's most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you!
Work from Office
Collaborative culture
Vibrant and entrepreneurial work culture
Healthcare insurance
Career Growth opportunities